Welcome to Lauren Ralph Store. These Terms and Conditions govern your use of our website appareale.com and your purchases from our store. By accessing our site and making purchases, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using Lauren Ralph Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. User Responsibilities

Account Information

  • Provide accurate and complete information during registration and checkout
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account

Prohibited Activities

  • Using the website for any unlawful purpose
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the website
  • Submitting false or misleading information

3. Products and Services

Product Description

We take great care to ensure our product descriptions, images, and specifications are accurate. However, slight variations in color or appearance may occur due to monitor settings and photographic lighting.

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

Non-Returnable Items

To maintain hygiene and quality standards, the following items cannot be returned unless defective:

  • Hats (for hygiene reasons)
  • Boat shoes showing signs of wear
  • Final sale items (clearly marked during purchase)
  • Items not in original condition or without tags

4. Orders and Payment

Order Process

  • Orders are processed within 1-2 business days after payment confirmation
  • You will receive shipping confirmation with tracking information
  • We reserve the right to cancel any order for reasons including but not limited to product availability, pricing errors, or suspicious activity

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations.

5. Shipping Policy

Shipping Methods

Standard Shipping

  • Carrier: DHL or FedEx
  • Cost: $12.95
  • Delivery Time: 10-15 business days after dispatch

Free Shipping

  • Carrier: EMS
  • Cost: Free for orders over $50
  • Delivery Time: 15-25 business days after dispatch

Shipping Areas

We ship worldwide, excluding select remote areas in Asia and other locations. Delivery times may vary depending on destination and customs processing.

6. Returns and Exchanges

Return Policy

  • Returns and exchanges accepted within 15 days of delivery
  • Items must be in original condition with tags attached and in original packaging
  • Original shipping costs are non-refundable unless return is due to our error

Return Process

  1. Submit return request via email to [email protected] within 15 days
  2. Include order number, items to return, and reason for return
  3. Wait for approval and return instructions
  4. Ship items to our returns address using trackable service

Refund Information

  • Refunds processed within 3-5 business days after receiving returned items
  • Credit card/PayPal refunds take 5-10 business days to process plus bank processing time
  • Refunds issued to original payment method

International Returns

International customers are responsible for return shipping costs and any applicable customs duties or taxes.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Lauren Ralph Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

Lauren Ralph Store shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our website
  • Unauthorized access to or alteration of your transmissions
  • Statements or conduct of any third party on the website
  • Any other matter relating to our service

Our total liability for any claim arising from your use of the website shall not exceed the amount you paid for the product(s) in question.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

12. Contact Information

Lauren Ralph Store

Email: [email protected]

Address: 1158 Fulton St, Fresno, US 93721

Response Time: 1-2 business days

Thank you for choosing Lauren Ralph Store. We are committed to providing you with an exceptional shopping experience that reflects the quality and elegance of our products.